Explore Practical Fault Guides
Choose the symptom that best matches your problem. For dangerous electrical, gas or refrigerant issues, stop using the appliance and seek suitable professional support.
Fridge Not Cooling? What to Check First
A warm fridge can point to airflow, door sealing, defrost, electrical or cooling-system faults. This guide explains safe observations before booking an assessment.
Read the fault guideWashing Machine Not Draining or Spinning?
Water left inside the drum can prevent a washing machine from completing its cycle. Identify what happened and avoid forcing a locked door.
Read the fault guideOven Not Heating or Baking Unevenly?
An oven with working lights or a fan can still have a heating fault. These safe checks help describe the problem without opening panels or handling gas connections.
Read the fault guideDishwasher Not Draining or Leaving Water?
Standing water after a dishwasher cycle does not always mean the pump has failed. Start with the safe, accessible checks below.
Read the fault guideFreezer Icing Up or Building Thick Frost?
Heavy frost, stuck drawers or an ice-covered lid can signal warm-air entry, operating conditions or a defrost problem. Use safe checks before arranging a repair.
Read the fault guide